Terms & Conditions
At Platinum Finish Concrete Services we pride ourselves on perfection, innovation and quality work. We strive on excellence and put effort in ensuring that you are satisfied by the final product.
Our company recognises the importance of a successful job. Concrete is permanent and does improve the appearance of your home evidentially adding value to the overall home which is why we will work closely with you to ensure that we get it right for you.
These are Platinum Finish Concrete Services PTY LTD (PFCS) standard Terms and Conditions which will apply to every job when you as the customer engage PFCS to perform its services.
PFCS warrants that all staff has all the necessary skills, knowledge, experience and expertise to perform the services and will perform the service in a proper and competent manner whilst adhering to required Australian standards and codes.
PFCS holds all necessary licenses and permits required in order to allow PFCS to perform the services. Where there are any applicable industry standards and codes, they will at all times be adhered to.
PFCS will not be held liable for things outside of their control such as concrete mix, sealer coating, concrete cracking, and decorative cutting chips. With all concrete types, slight imperfections and hair line cracking are sometimes unavoidable and expected in nearly every job. This is due to weather, ground movement etc, which are outside of our control. They will also not be held responsible given that PFCS have met regulations for below: damage done to property, underground storm water pipes or plumbing and all other underground services including electricity, gas, plumbing etc as these are the responsibility of the customer.
PFCS will provide all equipment and all materials as may be necessary to properly and efficiently perform the service. Unless otherwise agreed in writing all materials including products supplied will be new and of high quality fit for their purpose. The equipment will be safe for use, be properly maintained and capable of being used to carry out the service. All of our workman ship is guaranteed.
If the Customer requires a variation to the service, the Contractor will provide a revised/and or additional quotation whereby the customer will be required to sign for the varied service with the additional costs/changes. If the Customer does not accept and sign the quotation, PFCS is not obliged to carry out the variation.
A $450.00 cancellation fee applies for any cancellations.
